Shipping Policy | Digital Products | Laser Engraving Files

Shipping Policy for Digital Products

Overview Of Our Shipping Policy

At LaserPNG, all of our products are digital files, which means there is no physical shipping involved. Once your purchase is complete, the files are available for immediate download, providing you with instant access to your digital product.

Digital Delivery

Upon successful payment, you will receive an email confirmation with a link to download your purchased files. These files can also be accessed through your account dashboard under the “Downloads” section. There are no shipping fees or waiting times involved, as all files are available for instant download.

Download Access

Files are available for download immediately after payment is completed.
Download links remain active in your account.
If you experience any issues with downloading your files, please contact our support team at support@laserpng.com for assistance.

Download Issues

While we strive to ensure smooth and hassle-free downloads, occasional issues may arise due to technical reasons. If you encounter any problems with downloading your files, such as broken links or corrupted files, please follow the steps below:

Clear your browser cache and try downloading again.
Attempt the download using a different browser or device.
If the issue persists, contact us at contact page, and we will assist in resolving the issue.

Redownloads

If your download link has expired or you have lost access to the file, contact our customer support team with proof of purchase, and we will assist in reactivating the link or providing the files again.

No Physical Shipment

Please note that since our products are digital files, there is no physical shipping involved. Customers will not receive a physical product, and no shipping address is required during the checkout process.

Refunds and Returns

Since our products are digital, we do not offer refunds or exchanges except in cases where the product is defective or not as described. Please refer to our Refund Policy for more details.

Modification of the Policy

LaserPNG reserves the right to modify this Shipping Policy at any time without prior notice. Please review this policy periodically to stay updated on any changes.